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We typically respond within 24-48 business hours.
Open CaseRoute and tap "Sign Up". Enter your name, email, and choose your role (Supervisor or Caseworker). You'll be logged in immediately.
Go to your Dashboard and tap "Delete Account". You'll be asked to confirm. Once deleted, all your personal data, visit reports, travel logs, and activity history will be permanently removed.
CaseRoute uses smart clustering and distance calculations to plan the most efficient route between your assigned cases. It considers case priority, location proximity, and appointment schedules.
Mileage is tracked based on the routes you complete. Reimbursement is calculated at $0.67 per mile, following standard NGO reimbursement rates.
CaseRoute requires an internet connection to sync data, optimize routes, and access case information. Some cached data may be available when briefly offline.
CaseRoute works on iPhone (iOS 15+), Android devices, and web browsers. Download from the App Store, Google Play, or visit purqle.world.
Email us at support@purqle.world with a description of the issue, your device type, and any screenshots if possible.
For questions about your data or privacy, please review our Privacy Policy.
To request data export or have questions about data handling, contact support@purqle.world.